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Frequently Asked Questions

Q&A

If you have any questions, please click here.

  • Do you have an ice machine?

    I am sorry.We do not have an ice machine.
    Ice will be placed in an ice bucket and handed over at the front desk.
  • Is it possible to print the data?

    Unfortunately, the data cannot be printed.Please contact the front desk for copy and fax.
  • Can I send my clothes for cleaning?

    Yes, available.If you bring it to the front desk by 10 am, it will be finished by 6 pm on the day.(Store holidays on Sundays)
  • Is breakfast a buffet?

    Breakfast is served as a set menu.You can choose from Japanese / Western food.
  • Please tell me the price of breakfast.

    Both Japanese and Western dishes are ¥990 (tax included).Breakfast for children is available for ¥495 (tax included).
  • I haven't booked with breakfast, can I add breakfast?

    Please purchase a breakfast ticket at the front desk when you check in, or
    Even if you do not make a reservation, you can eat directly at thContinue reading
  • Is it possible to have dinner at the restaurant?

    I am sorry.We are not open for dinner.
  • Can I reserve a seat for lunch?

    Yes, available.Please call us.092-441-8601
  • Is it possible to sleep with a child?

    Unfortunately, we cannot accept bed-sharing for children over elementary school age.Elementary school students and above are charged as adulContinue reading
  • How many children can sleep together?

    Up to 1 infant can sleep with you per bed.
    For more information, please contact the hotel directly by phone.
    In addition, it may be difficulContinue reading
  • Do you have a baby cot rental?

    I am sorry.There is no rental available.
  • Is there a nursing room / diaper changing table?

    There is no installation location in the hotel.Please in the room.
  • Can I reserve a parking lot?

    The parking lot on the hotel grounds is on a first-come, first-served basis.
    If the car is full, we will guide you to the coin parking arounContinue reading
  • What is the hotel parking fee?

    The price is 800 yen (tax included) per night from 15:00 to 10:00 the next morning.Other times are 30 minutes / ¥ 100.
  • Please tell me about affiliated coin parking around the hotel.

    Unfortunately, there is no affiliated coin parking.
    We will guide you to the most convenient locations.
    A map of the surrounding coin parkinContinue reading
  • Can I park before check-in and after check-out?

    If there is an empty car, you can use it for 30 minutes / ¥ 100.
    However, it may not be available due to construction or maintenance in thisContinue reading
  • Can I park my bike or bicycle?

    We have a bicycle parking lot, but depending on the size of the motorcycle, you may be charged for one car.
    Please contact the hotel in advaContinue reading
  • Can you arrange a taxi?

    It is possible, but we cannot specify the time.
    Please ask at the front desk.
  • Is there a pick-up service?

    Unfortunately, we do not offer a pick-up service.
  • Where is the nearest station?

    The nearest Gion Station is "JR Hakata Station" or "Gion Station" on the Fukuoka Municipal Subway Airport Line.
  • Is there a bus stop nearby?

    The bus stop of Nishitetsu Bus "Ekimae 1-chome" is the nearest bus stop.
  • Is there a convenience store nearby?

    There are "Family Mart", "Seven-Eleven" and "Lawson" within a 3-minute walk.
  • Is there a map of restaurants nearby?

    I am sorry.There is no restaurant map available.
    There are few restaurants around the hotel, so we will guide you to the restaurants around Continue reading

Reservations/Inquiries

If you have any questions, please contact us.

092-441-8601