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Frequently Asked Questions

Q&A

If you have any questions, please click here.

  • Do you have an ice machine?

    I am sorry.We do not have an ice machine.
    Ice will be placed in an ice bucket and handed over at the front desk.
  • Is it possible to print the data?

    Unfortunately, the data cannot be printed.Please contact the front desk for copy and fax.
  • Can I send my clothes for cleaning?

    Yes, available.If you bring it to the front desk by 10 am, it will be finished by 6 pm on the day.(Store holidays on Sundays)
  • Is breakfast a buffet?

    Breakfast is served as a set menu.You can choose from Japanese / Western food.
  • Please tell me the price of breakfast.

    Both Japanese and Western dishes are ¥990 (tax included).Breakfast for children is available for ¥495 (tax included).
  • I haven't booked with breakfast, can I add breakfast?

    Please purchase a breakfast ticket at the front desk when you check in, or
    Even if you do not make a reservation, you can eat directly at thContinue reading
  • Is it possible to have dinner at the restaurant?

    I am sorry.We are not open for dinner.
  • Can I reserve a seat for lunch?

    Yes, available.Please call us.092-441-8601
    Regarding reception when restaurant staff are not available,
    You cannot specify the seat locationContinue reading
  • Is it possible to sleep with a child?

    Unfortunately, we cannot accept bed-sharing for children over elementary school age.Elementary school students and above are charged as adulContinue reading
  • How many children can sleep together?

    Up to 1 infant can sleep with you per bed.
    For more information, please contact the hotel directly by phone.
    In addition, it may be difficulContinue reading
  • Do you have a baby cot rental?

    I am sorry.There is no rental available.
  • Is there a nursing room / diaper changing table?

    There is no installation location in the hotel.Please in the room.
  • Can I reserve a parking lot?

    The parking lot on the hotel grounds is on a first-come, first-served basis.
    If the car is full, we will guide you to the coin parking arounContinue reading
  • What is the hotel parking fee?

    The price is 800 yen (tax included) per night from 15:00 to 10:00 the next morning.Other times are 30 minutes / ¥ 100.
  • Please tell me about affiliated coin parking around the hotel.

    Unfortunately, there is no affiliated coin parking.
    We will guide you to the most convenient locations.
    A map of the surrounding coin parkinContinue reading
  • Can I park before check-in and after check-out?

    If there is an empty car, you can use it for 30 minutes / ¥ 100.
    However, it may not be available due to construction or maintenance in thisContinue reading
  • Can I park my bike or bicycle?

    There is no dedicated bicycle parking area for guests staying at the hotel.
    Depending on the situation, you may be asked to use the regular Continue reading
  • Can you arrange a taxi?

    In Fukuoka, it is not possible to make reservations for specific times.

    Please enquire at the front desk before boarding.
    (The hotel asks tContinue reading
  • Is there a pick-up service?

    Unfortunately, we do not offer a pick-up service.
  • Where is the nearest station?

    The nearest Gion Station is "JR Hakata Station" or "Gion Station" on the Fukuoka Municipal Subway Airport Line.
  • Is there a bus stop nearby?

    The bus stop of Nishitetsu Bus "Ekimae 1-chome" is the nearest bus stop.
  • Is there a convenience store nearby?

    There are "Family Mart", "Seven-Eleven" and "Lawson" within a 3-minute walk.
  • Is there a map of restaurants nearby?

    I am sorry.There is no restaurant map available.
    There are few restaurants around the hotel, so we will guide you to the restaurants around Continue reading

Reservations/Inquiries

If you have any questions, please contact us.

092-441-8601